Guest Comment: Domestic tourism - agents or internet for growth? - 29 Sep 2003

Guest Comment: Domestic tourism - agents or internet for growth? - 29 Sep 2003: "In its advice to the industry VisitBritain should clearly be telling the small businesses to develop their online information to provide on-line bookings too. The trend is already clear from the action of many of the big operators -over reliance on the retail agent would be investing in yesterday's technology and for the small business it makes better financial sense"