Tuesday, July 05, 2005

Travel technology must adapt to meet demanding customer requirements

eyefortravel.com - Travel Distribution News, Events and Analysis: "Travel technology today is customer-centric, as opposed to supplier-centric, and travellers worldwide expect, and in fact demand, that travel technology is designed to suit their exact requirements...

Christou predicts that the online arena is set for a decade of consolidation. “Within this arena however, flexibility is vital, and it is imperative that the travel industry is able to adapt to a volatile world.”

Bullard remarked on the pace at which international IP connectivity is expanding, and foresees a 300% increase in e-commerce over the next five years."

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