Consumer WebWatch: An Examination of Travel Web Sites Selling International Airfare: "An In-Depth Examination of Travel Web Sites Selling
International Airline Tickets
Published: Sept. 22, 2004
A Research Report Prepared for Consumer WebWatch by:
William J. McGee, Consultant, Consumer WebWatch, Yonkers, N.Y."
eyefortravel.com - Travel Distribution News, Events and Analysis: "According to online travel site, Travelbiz.com.au, a study of 16 international websites has found that the online fares quoted are regularly incorrect or unavailab
The travelbiz article states that the study, www.consumerwebwatch.org/news/internationalairfare/TOC, which ran 900 queries across the 16 sites, claims that the lowest fare quoted by the US airline-backed Orbitz.com (acquired last week by Cendant) was incorrect 26% of the time, and one in five of the site's fares could not be booked. Expedia.com and Travelocity.com apparently showed inaccurate results 7% and 2% of the time, respectively."
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