travelmole.com : A "survey by lifestyle analysts Mintel, claims that while the number of holidays booked through travel agents has remained static since 1999, holidays booked independently are up 60% over the same period...
Mintel head of research, Paul Rickard said: "For an increasing number of travellers, being in control of creating their own itineraries and doing their own booking creates a compelling advantage over the services of the travel agent. “Indeed, today, some 34% of adults like to travel independently."
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