MyTripJournal.com - Your Personal Travel Website
Create your own 45 day MyTripJournal website for FREE! It takes less than 5 minutes (no credit card required). No obligation
See their affiliate set up also....
Friday, December 31, 2004
Thursday, December 23, 2004
Cendant and Groople agree to provide special rates for group travel
:: Travel Weekly ::
"The Cendant Hotel Group signed an agreement with Groople, an online group-travel booking company, to provide special rates for group travel planners. The group rates will be available and displayed prominently on Groople's Web site at www.groople.com....Best Western and La Quinta, which separately signed up with Groople in October. Groople has relationships with some 57,000 properties worldwide."
"The Cendant Hotel Group signed an agreement with Groople, an online group-travel booking company, to provide special rates for group travel planners. The group rates will be available and displayed prominently on Groople's Web site at www.groople.com....Best Western and La Quinta, which separately signed up with Groople in October. Groople has relationships with some 57,000 properties worldwide."
Wednesday, December 22, 2004
Cendant Car Rental Group (Avis and Budget) roll out Web tool
:: Travel Weekly ::
"The Cendant Car Rental Group, owner of Avis and Budget, rolled out a Web tool that allows agencies to upload Avis and Budget inventory to the agency’s Web site and earn commission whenever a customer books either car rental brand. To request the product, visit www.avisagent.com or www.unlimitedbudget.com."
"The Cendant Car Rental Group, owner of Avis and Budget, rolled out a Web tool that allows agencies to upload Avis and Budget inventory to the agency’s Web site and earn commission whenever a customer books either car rental brand. To request the product, visit www.avisagent.com or www.unlimitedbudget.com."
Kayak.com Secures $7 Million in Series B Financing;
CBS MarketWatch
"Kayak.com, a website that helps consumers get comprehensive and objective travel information, today announced the completion of a $7 million Series B financing round led by Sequoia Capital, a California-based venture capital firm. Kayak.com is only the third East Coast company Sequoia Capital has funded in the last two years.
The company has now raised a total of $15.5 million to create the next generation of online travel. The additional funding will be used to further product development and expand marketing."
"Kayak.com, a website that helps consumers get comprehensive and objective travel information, today announced the completion of a $7 million Series B financing round led by Sequoia Capital, a California-based venture capital firm. Kayak.com is only the third East Coast company Sequoia Capital has funded in the last two years.
The company has now raised a total of $15.5 million to create the next generation of online travel. The additional funding will be used to further product development and expand marketing."
Tuesday, December 21, 2004
IAC to restructure - split off Expedia and othe rtravel businesses
Reuters.com
"IAC/InterActiveCorp. (IACI.O: Quote, Profile, Research) , saying its growth is being hindered by the perception that it is strictly a travel company, on Tuesday said it plans to split itself in two by spinning off online travel service Expedia.com and related businesses into a company to be called Expedia... After the spin-off, IAC will be a diversified interactive commerce company that includes ticketing, electronic retailing, financial services and real estate, local and media services, personals and teleservices. These businesses include Ticketmaster, the Home Shopping Network, CitySearch and match.com. "
"IAC/InterActiveCorp. (IACI.O: Quote, Profile, Research) , saying its growth is being hindered by the perception that it is strictly a travel company, on Tuesday said it plans to split itself in two by spinning off online travel service Expedia.com and related businesses into a company to be called Expedia... After the spin-off, IAC will be a diversified interactive commerce company that includes ticketing, electronic retailing, financial services and real estate, local and media services, personals and teleservices. These businesses include Ticketmaster, the Home Shopping Network, CitySearch and match.com. "
Local search
iMediaConnection: Stay www.Here
Richard Zwicky, Metamend Software reckons that: "The hospitality industry will be affected faster and more strongly than any other industry by the increasing adoption of local search by Internet users."
Like B Francisco he sees the death of yellow pages as "Consumers no longer just use the search engines for research; they expect to find relevant, local, information about their community."
Zwicky concludes optimistically that "Optimizing your Web site's content to ensure local attention will not minimize the opportunities your business receives from regular, Internet-wide search engine traffic. Instead, it will supplement existing traffic with increased highly localized traffic, which will likely result in people just walking into your business without ever mentioning that they found your business online."
Great for bricks and mortar properties but not web only agencies.
Richard Zwicky, Metamend Software reckons that: "The hospitality industry will be affected faster and more strongly than any other industry by the increasing adoption of local search by Internet users."
Like B Francisco he sees the death of yellow pages as "Consumers no longer just use the search engines for research; they expect to find relevant, local, information about their community."
Zwicky concludes optimistically that "Optimizing your Web site's content to ensure local attention will not minimize the opportunities your business receives from regular, Internet-wide search engine traffic. Instead, it will supplement existing traffic with increased highly localized traffic, which will likely result in people just walking into your business without ever mentioning that they found your business online."
Great for bricks and mortar properties but not web only agencies.
Eurostar Launches Wi-Fi Service at Waterloo and Ashford International
Internet Travel News
"Paul Charles, Director of Communications, said "Eurostar is constantly looking at ways to enhance the service it offers to business travellers. The launch of the ReadytoSurf(tm) Wi-Fi service in our UK terminals follows the recent introduction of our refurbished train interiors which feature power sockets for laptops and mobiles. Next year, trials begin with two suppliers for our onboard Wi-Fi service."
Wi-Fi internet access is also available in Eurostar's Paris terminal and will be launched in its Brussels terminal next year."
"Paul Charles, Director of Communications, said "Eurostar is constantly looking at ways to enhance the service it offers to business travellers. The launch of the ReadytoSurf(tm) Wi-Fi service in our UK terminals follows the recent introduction of our refurbished train interiors which feature power sockets for laptops and mobiles. Next year, trials begin with two suppliers for our onboard Wi-Fi service."
Wi-Fi internet access is also available in Eurostar's Paris terminal and will be launched in its Brussels terminal next year."
VisitBritain start 2005 campaign
travmedia.com
"VisitBritain has produced a new (2005) edition of the Enjoy England Holiday Planner" to promote short breaks includes:
1) uggested itineraries highlighting things to see and do in each of England’s nine regions
2) Personal recommendations from experienced travel journalists
3) Exclusive offers
"VisitBritain has produced a new (2005) edition of the Enjoy England Holiday Planner" to promote short breaks includes:
1) uggested itineraries highlighting things to see and do in each of England’s nine regions
2) Personal recommendations from experienced travel journalists
3) Exclusive offers
British Travel Trade Fair March 2005 Details
travmedia.com
"The Tourism Society and UKinbound have secured the top tourism politicians for a Tourism Question Time event at British Travel Trade Fair (BTTF) on Thursday 3rd March 2005."
"The Tourism Society and UKinbound have secured the top tourism politicians for a Tourism Question Time event at British Travel Trade Fair (BTTF) on Thursday 3rd March 2005."
SideStep gaining partners :: Hyatt Corp
:: Travel Weekly ::
"SideStep and Hyatt Corp. forged a marketing partnership in which the search engine will drive consumers to the Hyatt Web site."
SideStep also has partnerships with WestJet, InterContinental Hotels Group, Starwood, Best Western and various others.
Their technology, "SideStep TotalConnect" interfaces with supplier sites regardless of their platforms.
"SideStep and Hyatt Corp. forged a marketing partnership in which the search engine will drive consumers to the Hyatt Web site."
SideStep also has partnerships with WestJet, InterContinental Hotels Group, Starwood, Best Western and various others.
Their technology, "SideStep TotalConnect" interfaces with supplier sites regardless of their platforms.
Under 2% commerce online- the future is bright :: Think about hedging your Internet bets in 2005
Net Sense
Bambi Francisco, CBS.MarketWatch.com writes a very upbeat article about the shift of commerce and advertising to online but warns about getting "caught up in the emotion" and paying over the odds for shares and stocks.
"Online shopping sales are expected to rise closer to 30 percent than an earlier estimate of about 24.5 percent.
The behavioral shift in where we shop and go about finding information, or accessing our entertainment, has caused the underlying secular shift in advertising dollars and commerce to the Web. At this juncture, still three percent of total advertising is online and less than 2 percent of commerce is conducted online"
The article goes on to discuss her interview with Thiel, a major fund manager ($300 million in his hedge fund, Clarium): She writes that "Thiel's dose of reality and equity recommendation to just "sell" is tough to handle, especially when it seems as though Internet stocks are still working" and advises a cautious selling tactic.
Bambi Francisco, CBS.MarketWatch.com writes a very upbeat article about the shift of commerce and advertising to online but warns about getting "caught up in the emotion" and paying over the odds for shares and stocks.
"Online shopping sales are expected to rise closer to 30 percent than an earlier estimate of about 24.5 percent.
The behavioral shift in where we shop and go about finding information, or accessing our entertainment, has caused the underlying secular shift in advertising dollars and commerce to the Web. At this juncture, still three percent of total advertising is online and less than 2 percent of commerce is conducted online"
The article goes on to discuss her interview with Thiel, a major fund manager ($300 million in his hedge fund, Clarium): She writes that "Thiel's dose of reality and equity recommendation to just "sell" is tough to handle, especially when it seems as though Internet stocks are still working" and advises a cautious selling tactic.
Monday, December 20, 2004
Rich Media Increases Brand Awareness More than Static
MediaDailyNews
"Online ads that use audio and video are better for branding than ads that use more static formats, according to new research from Dynamic Logic. The research reveals that a single exposure to an audio/video ad increased brand awareness by 10 percentage points over a controlled group of consumers who were not exposed to any ads"
"Online ads that use audio and video are better for branding than ads that use more static formats, according to new research from Dynamic Logic. The research reveals that a single exposure to an audio/video ad increased brand awareness by 10 percentage points over a controlled group of consumers who were not exposed to any ads"
Online business directories must include ratings, reviews for success
MediaDailyNews
A a new report by The Kelsey Group underlines the importance of enabling user reviews: "Including reviews in business listings are also a good way to build consumer loyalty--provided the publishers don't attempt to manipulate consumer discussions..."Word of mouth is also the most effective source of leads for local businesses," Sterling ( editor and program director of The Kelsey Group) added. Including reviews in business listings are also a good way to build consumer loyalty--provided the publishers don't attempt to manipulate consumer discussions, said Sterling"
A a new report by The Kelsey Group underlines the importance of enabling user reviews: "Including reviews in business listings are also a good way to build consumer loyalty--provided the publishers don't attempt to manipulate consumer discussions..."Word of mouth is also the most effective source of leads for local businesses," Sterling ( editor and program director of The Kelsey Group) added. Including reviews in business listings are also a good way to build consumer loyalty--provided the publishers don't attempt to manipulate consumer discussions, said Sterling"
Travelzoo subscriber base growth
eyefortravel.com
"Travelzoo, internet publisher of travel offers available directly from hundreds of travel companies, has stated that its publications now reach more than 8 million subscribers. This represents a 31% increase over the 6.1 million subscribers that the organisation counted a year ago."
Article also states that in their emails and alerts "Travelzoo provides information on travel deals from more than 300 companies. The organisation stresses that its information is timely, accurate and valuable. It adds that at the time of publication, it independently test-books all deals to ensure that offers are legitimate and available."
"Travelzoo, internet publisher of travel offers available directly from hundreds of travel companies, has stated that its publications now reach more than 8 million subscribers. This represents a 31% increase over the 6.1 million subscribers that the organisation counted a year ago."
Article also states that in their emails and alerts "Travelzoo provides information on travel deals from more than 300 companies. The organisation stresses that its information is timely, accurate and valuable. It adds that at the time of publication, it independently test-books all deals to ensure that offers are legitimate and available."
Saturday, December 18, 2004
Expedia's User Experience Tops Competition
Forrester Research:
"Conclusion only available - US$195.00
Using Forrester's Web Site Review methodology, we evaluated three popular travel sites: Expedia, Travelocity.com, and Orbitz. Based on our analysis, Expedia passed the largest number of criteria and Orbitz.com needs the biggest makeover."
"Conclusion only available - US$195.00
Using Forrester's Web Site Review methodology, we evaluated three popular travel sites: Expedia, Travelocity.com, and Orbitz. Based on our analysis, Expedia passed the largest number of criteria and Orbitz.com needs the biggest makeover."
Friday, December 17, 2004
TV discounting push starts Christmas Day
travelmole.com
"First Choice has broken cover with details of its 2005 discounting campaign with TV advertising to break on Christmas Day." The article gives outline of the campaign....
"First Choice has broken cover with details of its 2005 discounting campaign with TV advertising to break on Christmas Day." The article gives outline of the campaign....
Search engines and travel portals boost travel website traffic
travelmole.com gives highlights from the most recent Hitwise report:
Search engines and travel industry portals are becoming of growing importance as access points to agency websites.
Latest clickstream data from online research firm Hitwise shows that the top four referring sites belong to search engines including Google UK, Google, Ask Jeeves UK and MSN.co.uk Search.
UK-based travel search engine Cheapflights.co.uk is rated as the fifth most popular referring site, providiing almost one per cent of traffic to travel agency websites.This is described by Hitwise as a “significant proportion” given the dominance of search engines in providing traffic to the travel industry.
Hitwise industry data for the four weeks to December 10 shows that search engines referred 36% of “upstream” traffic to travel agencies’ websites.
The top no-frills airline site was EasyJet in seventh place, while Thomson Holidays came in at 11th place, ahead of lastminute.com and British Airways.
Hitwise also found that visits to travel industry websites grew by 27% in the 12 months from November 2003. Traffic to travel websites in November accounted for 3.4% of all UK online traffic.
Search engines and travel industry portals are becoming of growing importance as access points to agency websites.
Latest clickstream data from online research firm Hitwise shows that the top four referring sites belong to search engines including Google UK, Google, Ask Jeeves UK and MSN.co.uk Search.
UK-based travel search engine Cheapflights.co.uk is rated as the fifth most popular referring site, providiing almost one per cent of traffic to travel agency websites.This is described by Hitwise as a “significant proportion” given the dominance of search engines in providing traffic to the travel industry.
Hitwise industry data for the four weeks to December 10 shows that search engines referred 36% of “upstream” traffic to travel agencies’ websites.
The top no-frills airline site was EasyJet in seventh place, while Thomson Holidays came in at 11th place, ahead of lastminute.com and British Airways.
Hitwise also found that visits to travel industry websites grew by 27% in the 12 months from November 2003. Traffic to travel websites in November accounted for 3.4% of all UK online traffic.
Sandals rebranding details
:: Travel Weekly ::
"Sandals Resorts launched a multimillion-dollar rebranding initiative designed to redefine the firms all-inclusive position in a crowded marketplace...
Campaign components include:
New advertising, billboards and collateral materials that include a 192-page brochure.
Newly branded Red Lane Spas that offer special treatments, including couples’ massages en suite or on the beach.
The launch of the Butler Service next month in the top-suite category at Sandals and Beaches resorts."
"Sandals Resorts launched a multimillion-dollar rebranding initiative designed to redefine the firms all-inclusive position in a crowded marketplace...
Campaign components include:
New advertising, billboards and collateral materials that include a 192-page brochure.
Newly branded Red Lane Spas that offer special treatments, including couples’ massages en suite or on the beach.
The launch of the Butler Service next month in the top-suite category at Sandals and Beaches resorts."
Cendant deals details $$$
:: Travel Weekly ::
Cendant "agreed to acquire U.K.-based wholesaler Gullivers Travel Associates for $1.1 billion in cash.That comes on top of Cendant’s recent acquisition of Orbitz for $1.25 billion and Cendant’s pending purchase of ebookers for $329.6 million.
The three purchases give Cendant major footholds as an intermediary in the U.S., Europe and Asia, as well as a strong presence as a wholesaler...
Gullivers wholesales hotels, destination services, packages and group tours. Although it sells in Europe and throughout the world, Gullivers largest outbound market is Asia, including Japan, China and Hong Kong.
Cendant said the Gullivers takeover is the final piece in its distribution strategy -- so don’t expect growth-through acquisition to be an ongoing tactic."
Really?
Cendant "agreed to acquire U.K.-based wholesaler Gullivers Travel Associates for $1.1 billion in cash.That comes on top of Cendant’s recent acquisition of Orbitz for $1.25 billion and Cendant’s pending purchase of ebookers for $329.6 million.
The three purchases give Cendant major footholds as an intermediary in the U.S., Europe and Asia, as well as a strong presence as a wholesaler...
Gullivers wholesales hotels, destination services, packages and group tours. Although it sells in Europe and throughout the world, Gullivers largest outbound market is Asia, including Japan, China and Hong Kong.
Cendant said the Gullivers takeover is the final piece in its distribution strategy -- so don’t expect growth-through acquisition to be an ongoing tactic."
Really?
Thursday, December 16, 2004
Sstreet by street in London -bars restaurants etc
Street Sensation! - The liveliest streets in London: "London's favourite streets. Entire streetscapes showing over 3000 shops, bars and restaurants in the liveliest areas of London - Oxford Street and Regent Street; Portobello Road and Notting Hill; the King's Road in Chelsea; Carnaby Street; Covent Garden, Bond Street; Knightsbridge; Soho and Chinatown; Islington and Camden"
More details re Cendant
eyefortravel.com
"GTA will form part of Cendant’s Travel Distribution Services (TDS) division and will be run as a separate entity within the division. It is anticipated that key management of Gullivers, including David Babai, chairman, will remain with the company in similar capacities for a period of time...
...The transaction is subject to certain regulatory filings and is anticipated to close in April 2005."
"GTA will form part of Cendant’s Travel Distribution Services (TDS) division and will be run as a separate entity within the division. It is anticipated that key management of Gullivers, including David Babai, chairman, will remain with the company in similar capacities for a period of time...
...The transaction is subject to certain regulatory filings and is anticipated to close in April 2005."
usage of online travel sites up 13 percent in November, (USA)
Reuters.co.uk
"Nearly one in four Americans, or 68 million Web surfers, used online travel sites in November, up 13 percent from a year earlier, Nielsen//NetRatings says.The market research company said on Thursday 23 percent of Americans and 46 percent of all active Web surfers visited a travel site during the month.
Online consumers spent $919 million (470.5 million pounds) on travel during November, up 11 percent from the $828 million spent a year earlier, according to the Holiday eSpending Report by Goldman Sachs, Harris Interactive and Nielsen//NetRatings.
In November, MapQuest, part of Time Warner, ranked No. 1 in online travel destinations with 31 million unique visitors, while Expedia, owned by IAC/InterActiveCorp, followed with 14 million visitors, the market research showed. Travelocity, owned by Sabre Holdings, drew 11 million online surfers, while Orbitz, a unit of Cendant, and Southwest Airlines rounded out the top five online travel destinations with 11 million and 7 million unique visitors, respectively."
"Nearly one in four Americans, or 68 million Web surfers, used online travel sites in November, up 13 percent from a year earlier, Nielsen//NetRatings says.The market research company said on Thursday 23 percent of Americans and 46 percent of all active Web surfers visited a travel site during the month.
Online consumers spent $919 million (470.5 million pounds) on travel during November, up 11 percent from the $828 million spent a year earlier, according to the Holiday eSpending Report by Goldman Sachs, Harris Interactive and Nielsen//NetRatings.
In November, MapQuest, part of Time Warner, ranked No. 1 in online travel destinations with 31 million unique visitors, while Expedia, owned by IAC/InterActiveCorp, followed with 14 million visitors, the market research showed. Travelocity, owned by Sabre Holdings, drew 11 million online surfers, while Orbitz, a unit of Cendant, and Southwest Airlines rounded out the top five online travel destinations with 11 million and 7 million unique visitors, respectively."
Cendant acquires Gullivers/OctopusTravel.com - 16-Dec-04.
Travelmole
"US travel giant Cendant has continued its rapid expansion by acquiring Gullivers Travel Associates and online arm OctopusTravel.com.
The deal comes shortly after the purchase of ebookers and the acquisition of Ramada.
Gullivers chairman David Babai said: "I have no doubt that the partnership with Cendant will create a new and formidable force in the travel distribution business which will change the face of tourism as we know it"
"US travel giant Cendant has continued its rapid expansion by acquiring Gullivers Travel Associates and online arm OctopusTravel.com.
The deal comes shortly after the purchase of ebookers and the acquisition of Ramada.
Gullivers chairman David Babai said: "I have no doubt that the partnership with Cendant will create a new and formidable force in the travel distribution business which will change the face of tourism as we know it"
Internet hits package holiday firms :: Xmas online retail boom
This is Money
>> "....since the advent of the internet and budget airlines, increasing numbers shun such organised vacations and make their own plans
>>According to retail analysts Mintel, Britons will book about 24m independent holidays this year - 55% of the market
>>This is a rise of 60% since 1998, with spending more than doubled to an estimated £11.7bn
>>Mintel predicts that such spending on independent holidays will rocket to £21bn within five years
>>The web and cheap fares have also brought a boom in short breaks, again widening horizons"
Combine the above findings and predictions with the online retail boom this Christmas and the future for internet travel looks even more promising.
This is Money report that:
SHOPPERS are abandoning the High Street in record numbers. Figures released today show that 18m Britons are set to spend a record £4bn shopping online this Christmas, while £40bn is expected to be spent in stores over the same period...A recent study by psychologist Dr David Lewis found High Street trips more than twice as stressful as online shopping. He said: 'We've found heart rate and blood pressure among some consumers similar to combat pilots and riot police.'
>> "....since the advent of the internet and budget airlines, increasing numbers shun such organised vacations and make their own plans
>>According to retail analysts Mintel, Britons will book about 24m independent holidays this year - 55% of the market
>>This is a rise of 60% since 1998, with spending more than doubled to an estimated £11.7bn
>>Mintel predicts that such spending on independent holidays will rocket to £21bn within five years
>>The web and cheap fares have also brought a boom in short breaks, again widening horizons"
Combine the above findings and predictions with the online retail boom this Christmas and the future for internet travel looks even more promising.
This is Money report that:
SHOPPERS are abandoning the High Street in record numbers. Figures released today show that 18m Britons are set to spend a record £4bn shopping online this Christmas, while £40bn is expected to be spent in stores over the same period...A recent study by psychologist Dr David Lewis found High Street trips more than twice as stressful as online shopping. He said: 'We've found heart rate and blood pressure among some consumers similar to combat pilots and riot police.'
Yahoo! Adds Traffic Updates To Search
Forbes.com
"Yahoo! will launch a new, locally oriented search intended to offer consumers updated traffic-condition updates from around the U.S...Initially, the service will be integrated into Yahoo's main Web search section as well as on its Yahoo! Local and Yahoo! Maps sections. Plans include adapting the service to work with wireless devices, the company says...
"We've worked with a wide range of information providers," he says. "All the information is taken from the original source and then processed and then presented." Users can search for information relatively simply, by entering the name of the city with the word "traffic" into a general search, which will take them to the relevant traffic map, complete with the live conditions.
Nielsen NetRatings says online map usage has grown 60% during the last two years."
Article details other traffic information services including XM Satellite Radio's and Sirius Satellite Radio .
"Yahoo! will launch a new, locally oriented search intended to offer consumers updated traffic-condition updates from around the U.S...Initially, the service will be integrated into Yahoo's main Web search section as well as on its Yahoo! Local and Yahoo! Maps sections. Plans include adapting the service to work with wireless devices, the company says...
"We've worked with a wide range of information providers," he says. "All the information is taken from the original source and then processed and then presented." Users can search for information relatively simply, by entering the name of the city with the word "traffic" into a general search, which will take them to the relevant traffic map, complete with the live conditions.
Nielsen NetRatings says online map usage has grown 60% during the last two years."
Article details other traffic information services including XM Satellite Radio's and Sirius Satellite Radio .
Wednesday, December 15, 2004
Priceline.com's Hotel Service Achieves Milestone
Internet Travel News
"Priceline.com said today that it has sold a total of more than 20 million hotel room nights since launching its first Internet hotel reservation service in October 1998...
In 2005, priceline.com said it will begin integrating its various hotel reservation options so that customers will have a choice - they can pick the exact hotel property they want at specially discounted published prices or, for greater savings, they can use priceline.com's Name Your Own Price option.
Priceline.com's Name Your Own Price hotel service is different from other hotel reservation services. Customers choose the dates, the neighborhood, the star level hotel they want and the price they want to pay. Priceline.com then works to find a hotel willing to sell a room at the customer's desired price. Priceline.com customers using this option are able to save up to 40% or more over the published prices found on other major travel reservation services."
"Priceline.com said today that it has sold a total of more than 20 million hotel room nights since launching its first Internet hotel reservation service in October 1998...
In 2005, priceline.com said it will begin integrating its various hotel reservation options so that customers will have a choice - they can pick the exact hotel property they want at specially discounted published prices or, for greater savings, they can use priceline.com's Name Your Own Price option.
Priceline.com's Name Your Own Price hotel service is different from other hotel reservation services. Customers choose the dates, the neighborhood, the star level hotel they want and the price they want to pay. Priceline.com then works to find a hotel willing to sell a room at the customer's desired price. Priceline.com customers using this option are able to save up to 40% or more over the published prices found on other major travel reservation services."
Tourist boards at last reach agreement - 15-Dec-04.
Tourist boards at last reach agreement - 15-Dec-04.: "The major UK tourist boards and motoring organisations have at last reached agreement on how to grade accommodation after decades of arguing about the ratings for hotels and guesthouses...
It’s the first time agreement on ratings has been reached since the classification of properties began in the 1960s. A formal announcement of the details is expected in mid-January and the new assessment of properties will begin in April.
Under the current system, VisitBritain, the RAC and AA rate properties according to their facilities, while VisitScotland and the Wales Tourist Board also take into account the ambience and service offered. "
It’s the first time agreement on ratings has been reached since the classification of properties began in the 1960s. A formal announcement of the details is expected in mid-January and the new assessment of properties will begin in April.
Under the current system, VisitBritain, the RAC and AA rate properties according to their facilities, while VisitScotland and the Wales Tourist Board also take into account the ambience and service offered. "
Travelocity powers Amex consumer site
:: Travel Weekly - Dennis Schaal reports that "American Express is playing the online leisure-travel card, coming to a strategic agreement with Travelocity to have the Sabre unit power air, car, hotel and dynamic packages on American Express’ existing consumer Web site.
Travelocity, which provides similar functions for Yahoo, AOL and AARP, is furnishing American Express with a private-label version of its booking engine for the American Express site at www.americanexpress.com/travel."
Travelocity, which provides similar functions for Yahoo, AOL and AARP, is furnishing American Express with a private-label version of its booking engine for the American Express site at www.americanexpress.com/travel."
Tuesday, December 14, 2004
Branson ticked off for “wing-walking" stunt - in the news again
Travelmole
Sir Richard Branson has once again stirred up some controversy – this time by walking out on to the wing of an aircraft, clutching a surfboard.
Sir Richard Branson has once again stirred up some controversy – this time by walking out on to the wing of an aircraft, clutching a surfboard.
Coast Casinos Direct Connects to Expedia and Hotels.com
Internet Travel News
"Coast Casinos became the first hotel chain to install Expedia's direct connect interface into its Hotel Information Systems epitome for iSeries property management system (PMS). The technology streamlines the reservations process for more than 30,000 bookings made annually on Expedia across all four Coast Casinos properties in Las Vegas. "
"Coast Casinos became the first hotel chain to install Expedia's direct connect interface into its Hotel Information Systems epitome for iSeries property management system (PMS). The technology streamlines the reservations process for more than 30,000 bookings made annually on Expedia across all four Coast Casinos properties in Las Vegas. "
AIG Europe sole provider for ebookers.coms range of travel insurance
eyefortravel.com - Travel Distribution News, Events and Analysis
"AIG Europe (UK) Limited, has been reappointed as sole provider to ebookers.coms range of travel insurance products, following a competitive tender...the company has been appointed to provide insurance to the two other brands within the ebookers UK Group: Travelbag and Bridge the World.
ebookers.com, Travelbag and Bridge the World have an extensive product range, with particular expertise in mid and long-haul travel. Holiday and business travel insurance has become an important part of their product range and their comprehensive cover includes single trip, annual, multi-trip, gap year, winter sports and adventure sports
"
"AIG Europe (UK) Limited, has been reappointed as sole provider to ebookers.coms range of travel insurance products, following a competitive tender...the company has been appointed to provide insurance to the two other brands within the ebookers UK Group: Travelbag and Bridge the World.
ebookers.com, Travelbag and Bridge the World have an extensive product range, with particular expertise in mid and long-haul travel. Holiday and business travel insurance has become an important part of their product range and their comprehensive cover includes single trip, annual, multi-trip, gap year, winter sports and adventure sports
"
easyJetHotels launch
eyefortravel.com
"easyJet, Europe's leading low cost airline, has teamed up with Hotelopia the online hotel booking service, specialising in great value hotel rates to launch easyJetHotels... combines Hotelopia's low cost operating model with easyJet's 24 million passenger volume to deliver a simple, quick and easy option for customers looking for best priced accommodation online.
People can now book accommodation in all easyJet destinations and beyond if they wish with more than 500 destinations being covered altogether. The service offers multiple meal plan options and family suited services across a selection of over 10,000 hotels. easyJetHotels will increasingly provide useful and important hotel information, area information, destination guides and points of interest on key locations."
"easyJet, Europe's leading low cost airline, has teamed up with Hotelopia the online hotel booking service, specialising in great value hotel rates to launch easyJetHotels... combines Hotelopia's low cost operating model with easyJet's 24 million passenger volume to deliver a simple, quick and easy option for customers looking for best priced accommodation online.
People can now book accommodation in all easyJet destinations and beyond if they wish with more than 500 destinations being covered altogether. The service offers multiple meal plan options and family suited services across a selection of over 10,000 hotels. easyJetHotels will increasingly provide useful and important hotel information, area information, destination guides and points of interest on key locations."
More re Asia
eyefortravel.com
"Online hotel sites operating across Asia have emerged as a legitimate distribution channel rather than a dumping ground for distressed inventory.
For example, revenue per available room (revPAR) for the InterContinental Hotels Group across the Asia-Pacific increased by 51.8 per cent in the 10 months to October 31. Further evidence of the bounce, albeit from a low base, can also be found in the Hotel Benchmark Survey by Deloitte, which revealed that revPAR across the region for the first six months of this year was up 41 per cent over the same period in 2003"
"Online hotel sites operating across Asia have emerged as a legitimate distribution channel rather than a dumping ground for distressed inventory.
For example, revenue per available room (revPAR) for the InterContinental Hotels Group across the Asia-Pacific increased by 51.8 per cent in the 10 months to October 31. Further evidence of the bounce, albeit from a low base, can also be found in the Hotel Benchmark Survey by Deloitte, which revealed that revPAR across the region for the first six months of this year was up 41 per cent over the same period in 2003"
Sabre acquire SynXis to extend hotel distribution
eyefortravel.com - Travel Distribution News, Events and Analysis
"Sabre to acquire SynXis to broaden hotel distribution capabilities
The $40 million cash transaction is expected to be neutral to Sabre Holdings earnings per share on an adjusted basis in 2005 and slightly dilutive on a GAAP basis in 2005 due to the amortization of certain intangibles. The proposed transaction is expected to generate tax deductions that will effectively reduce Sabre’s cost of the acquisition by approximately $6 million, to approximately $34 million. "
"Sabre to acquire SynXis to broaden hotel distribution capabilities
The $40 million cash transaction is expected to be neutral to Sabre Holdings earnings per share on an adjusted basis in 2005 and slightly dilutive on a GAAP basis in 2005 due to the amortization of certain intangibles. The proposed transaction is expected to generate tax deductions that will effectively reduce Sabre’s cost of the acquisition by approximately $6 million, to approximately $34 million. "
Nielsen//NetRatings� Week in Review (11/28/04)
iMediaConnection: Nielsen//NetRatings Week in Review (11/28/04)
"Top 10 Travel Advertisers
Company Impressions (000)
Orbitz 291,958
Cendant Corporation 81,395
InterActiveCorp 75,745
Dollar Thrifty Automotive Group, Inc. 72,317
Delta Air Lines, Inc 71,119
Starwood Hotels & Resorts Worldwide 23,256
Hilton Hotels Corporation 22,510
Hyatt Hotels Corporation 20,271
Royal Caribbean Cruises Ltd. 17,084
InterContinental Hotels GroupPLC 16,257
Source: Nielsen//NetRatings AdRelevance
Week ending November 28, 2004, U.S., Home and Work
Note: All online advertising data excludes house ads, which are advertisements run on an advertiser's own Web property."
"Top 10 Travel Advertisers
Company Impressions (000)
Orbitz 291,958
Cendant Corporation 81,395
InterActiveCorp 75,745
Dollar Thrifty Automotive Group, Inc. 72,317
Delta Air Lines, Inc 71,119
Starwood Hotels & Resorts Worldwide 23,256
Hilton Hotels Corporation 22,510
Hyatt Hotels Corporation 20,271
Royal Caribbean Cruises Ltd. 17,084
InterContinental Hotels GroupPLC 16,257
Source: Nielsen//NetRatings AdRelevance
Week ending November 28, 2004, U.S., Home and Work
Note: All online advertising data excludes house ads, which are advertisements run on an advertiser's own Web property."
Asia Pacific next sweet spot for online travel market
iMediaConnection: Up, Up and Away for ZUJI
"Online travel is becoming a big industry in Asia Pacific, and ZUJI.com is leading the way. "
"Online travel is becoming a big industry in Asia Pacific, and ZUJI.com is leading the way. "
Travelocity unfair advantage by lower fees for IHG brands
:: Travel Weekly ::
"Travelocity charges consumers lower service fees when they book merchant inventory from InterContinental Hotels Group (IHG) brands than for any other chain or property, Travel Weekly has learned. This appears to put other hotels at a competitive disadvantage...
Detailing service fees is a flash point in IHG's certification of third-party distributors because IHG demands pricing parity and transparency."
Article details continuing saga of IHG certification & online travel industry.
"Travelocity charges consumers lower service fees when they book merchant inventory from InterContinental Hotels Group (IHG) brands than for any other chain or property, Travel Weekly has learned. This appears to put other hotels at a competitive disadvantage...
Detailing service fees is a flash point in IHG's certification of third-party distributors because IHG demands pricing parity and transparency."
Article details continuing saga of IHG certification & online travel industry.
Monday, December 13, 2004
Cendant acquire Ramada International Hotels
:: Travel Weekly :: Cendant Corp.’s Hotel Group completed its acquisition of Ramada International Hotels & Resorts from Marriott International. Financial details were not disclosed.
Internet Travel News - Travelers Advantage Delivers Lower Online Prices
Internet Travel News - Travelers Advantage Delivers Lower Online Prices: "Travelers Advantage delivered a lower online price for travel to 50 top destinations nine out of 10 times when compared to Priceline, Expedia, and Travelocity, the membership-based travel service said today. Travelers Advantage based the claim on a 48-week comparison, through November 2004, of total air transportation costs for round trip flights between more than 50 frequently booked pairs of cities...
Travelers Advantage Vice President Julia Ryan. "Each week we compared ourselves to Priceline, Expedia, and Travelocity for travel between cities that include New York and London; Denver and Los Angeles; Los Angeles and Denver; Newark, N.J. and Las Vegas; and Newark and Orlando, Fla.
"Our price comparison is based on the actual price consumers pay," she added. "We included airport fees, taxes and other fees as well as the service fees imposed by the competing travel agencies to present an accurate comparison of the full cost of flying between two cities." "
Travelers Advantage Vice President Julia Ryan. "Each week we compared ourselves to Priceline, Expedia, and Travelocity for travel between cities that include New York and London; Denver and Los Angeles; Los Angeles and Denver; Newark, N.J. and Las Vegas; and Newark and Orlando, Fla.
"Our price comparison is based on the actual price consumers pay," she added. "We included airport fees, taxes and other fees as well as the service fees imposed by the competing travel agencies to present an accurate comparison of the full cost of flying between two cities." "
Visit London survey findings
travmedia.com
"A new survey published today by Visit London reveals what overseas visitors really think about London.Contrary to popular belief, eight in ten visitors find Londoners very friendly or friendly (compared to 75% in 2002 - Londoners are getting friendlier!)
Other findings in the survey include:-
When planning and booking holidays to London, the Internet is overseas visitors’ main source of information, with over half of people preferring to surf the net rather than just 17% who go to a local travel agent.
London’s newest attractions are making a big impact on overseas visitors. The second most recognised of a list of attractions in London after the Tower of London was the Tate Modern (66%). Visitors are also venturing out of the central area more. Three quarters went to the South Bank and Bankside, 30% explored Greenwich, 18% visited Richmond and the Docklands and Wimbledon were on the itinerary of 17% of overseas visitors.
Clothing and shoes are the most popular purchases of visitors from Europe (45%) and the Far East (44%), whereas North Americans prefer to buy souvenirs of London (30%) and speciality British foods (41%). North Americans are also the most likely to be shipping china and glass home (15%) than any other visitors, whilst Europeans are the most likely to be found prowling the music stores for CDs (25%).
92% of visitors spoken to during the summer said that they felt “very/fairly safe’ in London, which compares favourably to the 79% visitor response to the same question in summer 2002. Of those visitors able to make a comparison, over two-thirds (69%) also said that they felt safer in London than Los Angeles and 57% than in New York. Almost 90% of visitors felt safer, or as safe, in London as they did in Rome or in Paris."
"A new survey published today by Visit London reveals what overseas visitors really think about London.Contrary to popular belief, eight in ten visitors find Londoners very friendly or friendly (compared to 75% in 2002 - Londoners are getting friendlier!)
Other findings in the survey include:-
When planning and booking holidays to London, the Internet is overseas visitors’ main source of information, with over half of people preferring to surf the net rather than just 17% who go to a local travel agent.
London’s newest attractions are making a big impact on overseas visitors. The second most recognised of a list of attractions in London after the Tower of London was the Tate Modern (66%). Visitors are also venturing out of the central area more. Three quarters went to the South Bank and Bankside, 30% explored Greenwich, 18% visited Richmond and the Docklands and Wimbledon were on the itinerary of 17% of overseas visitors.
Clothing and shoes are the most popular purchases of visitors from Europe (45%) and the Far East (44%), whereas North Americans prefer to buy souvenirs of London (30%) and speciality British foods (41%). North Americans are also the most likely to be shipping china and glass home (15%) than any other visitors, whilst Europeans are the most likely to be found prowling the music stores for CDs (25%).
92% of visitors spoken to during the summer said that they felt “very/fairly safe’ in London, which compares favourably to the 79% visitor response to the same question in summer 2002. Of those visitors able to make a comparison, over two-thirds (69%) also said that they felt safer in London than Los Angeles and 57% than in New York. Almost 90% of visitors felt safer, or as safe, in London as they did in Rome or in Paris."
EnglandNet to become part of VisitBritain
travmedia.com: "Significant changes to the ownership, governance and strategic direction of the EnglandNet project were announced by VisitBritain chief executive, Tom Wright...
Within the new structure, EnglandNet can be fully focused on developing interoperability, delivering rich and inspirational content to consumer websites, displaying booking availability and passing potential customers on to the industry to take bookings.
EnglandNet will continue as a distinct, priority project and a Programme Board will be established comprising representatives from VisitBritain, RDAs, regional delivery partners and the industry, and chaired by John Govett, who also sits on the England Marketing Advisory Board. The Programme Board will work on future strategy including opportunities for additional marketing support and how these are funded.
As is already the case, EnglandNet will not be an agent of sale, consolidator or operator. In addition, VisitBritain and the RDAs have agreed that VisitBritain will not provide transactional capabilities as a service to the industry. Those elements of the industry who desire a transactional model can source these from the private sector in order to make product bookable through the growing number of distribution deals that VisitBritain will facilitate."
Within the new structure, EnglandNet can be fully focused on developing interoperability, delivering rich and inspirational content to consumer websites, displaying booking availability and passing potential customers on to the industry to take bookings.
EnglandNet will continue as a distinct, priority project and a Programme Board will be established comprising representatives from VisitBritain, RDAs, regional delivery partners and the industry, and chaired by John Govett, who also sits on the England Marketing Advisory Board. The Programme Board will work on future strategy including opportunities for additional marketing support and how these are funded.
As is already the case, EnglandNet will not be an agent of sale, consolidator or operator. In addition, VisitBritain and the RDAs have agreed that VisitBritain will not provide transactional capabilities as a service to the industry. Those elements of the industry who desire a transactional model can source these from the private sector in order to make product bookable through the growing number of distribution deals that VisitBritain will facilitate."
Packages added to Tourism Australia Web site
Travel Weekly reports that a number of packages have been added to the Tourism Australia Web site. They are targeted at US market and include Qantas flights to Australia, domestic air in Australia, transfers and accommodations. Booking is by email rather than on site.
JetBlue To Leave Sabre GDS
BTN Online
"JetBlue Airways as of Jan. 1 no longer will make its content available in the Sabre global distribution system. Both parties today confirmed the decision, which would make the low-cost carrier's distribution completely dependent on online channels. "
"Five years ago, we were not convinced the entire market was ready for just dot-com and online distribution," director of sales Courtney-Wilds said, "and all along we maintained our presence in Sabre to keep our toe in the corporate market. Now, we don't need to be widely available in Sabre. Everyone is realizing that there will never be one single channel where you can reach every supplier."
"JetBlue's content will be available strictly through a variety of direct channels including its Web site-which handles nearly 80 percent of all bookings and now links to the CompanyBlue corporate portal-and corporate online booking tools such as KDS and Outtask's Cliqbook. The airline also is available through travel agencies that use such content aggregators as AgentWare (BTN, Oct. 7, 2002) and BookingBuilder (BTN, Oct. 18). Expedia Corporate Travel also offers JetBlue content."
Will other Airlines follow this tactic?
"JetBlue Airways as of Jan. 1 no longer will make its content available in the Sabre global distribution system. Both parties today confirmed the decision, which would make the low-cost carrier's distribution completely dependent on online channels. "
"Five years ago, we were not convinced the entire market was ready for just dot-com and online distribution," director of sales Courtney-Wilds said, "and all along we maintained our presence in Sabre to keep our toe in the corporate market. Now, we don't need to be widely available in Sabre. Everyone is realizing that there will never be one single channel where you can reach every supplier."
"JetBlue's content will be available strictly through a variety of direct channels including its Web site-which handles nearly 80 percent of all bookings and now links to the CompanyBlue corporate portal-and corporate online booking tools such as KDS and Outtask's Cliqbook. The airline also is available through travel agencies that use such content aggregators as AgentWare (BTN, Oct. 7, 2002) and BookingBuilder (BTN, Oct. 18). Expedia Corporate Travel also offers JetBlue content."
Will other Airlines follow this tactic?
Friday, December 10, 2004
Travel Manament Cos must face challenge of online bookings -
Travelmole
The growth of online bookings will be the biggest challenge and opportunity for travel management companies in 2005.
“There are big savings to be made through online bookings but our members are taking a responsible, realistic view. Corporates use travel management companies precisely because we can offer a level of service that is beyond even the most sophisticated technologies.”
Other trends for next year identified by the GBTA include:
*An increase in rail travel bookings, possibly at the expense of car rental.
*Greater focus by TMCs on winning business from small and medium-sized companies.
*Growth in short-haul travel volumes.
*An even greater emphasis on staff training.
“The general consensus seems to be that travel volumes will continue to rise in 2005,” said Mr Carlisle. “But members also agree that their corporate clients will still be keeping a close eye on costs.”
The growth of online bookings will be the biggest challenge and opportunity for travel management companies in 2005.
“There are big savings to be made through online bookings but our members are taking a responsible, realistic view. Corporates use travel management companies precisely because we can offer a level of service that is beyond even the most sophisticated technologies.”
Other trends for next year identified by the GBTA include:
*An increase in rail travel bookings, possibly at the expense of car rental.
*Greater focus by TMCs on winning business from small and medium-sized companies.
*Growth in short-haul travel volumes.
*An even greater emphasis on staff training.
“The general consensus seems to be that travel volumes will continue to rise in 2005,” said Mr Carlisle. “But members also agree that their corporate clients will still be keeping a close eye on costs.”
‘Death of the Package Holiday’,
Dynamic packaging can leave clients in the cold - TTA conference report both sides of the debate....
New Shakespeare attraction
travmedia.com: "Shakespearience, a dynamic new visitor attraction based at Waterside Theatre, Stratford-upon-Avon, Warwickshire has opened to the public."
BA Manage My Booking to handle over 75% of booking changes
travmedia.com
"The new function on the airline’s website, ba.com, enables customers to change the date or time of their flight, upgrade class of travel and cancel and arrange a refund of their tickets. Any costs for changes are calculated instantly and are completely transparent.
Passengers can also use the system, called Manage My Booking, to a view their travel itinerary, make seat and meal requests, check in on-line and print their own boarding pass from selected airports.
“Worldwide 2.5 million changes are made after bookings are ticketed and ba.com aims to handle over 75% of these, freeing up our customer service staff to focus on more complex customer requests.”
"The new function on the airline’s website, ba.com, enables customers to change the date or time of their flight, upgrade class of travel and cancel and arrange a refund of their tickets. Any costs for changes are calculated instantly and are completely transparent.
Passengers can also use the system, called Manage My Booking, to a view their travel itinerary, make seat and meal requests, check in on-line and print their own boarding pass from selected airports.
“Worldwide 2.5 million changes are made after bookings are ticketed and ba.com aims to handle over 75% of these, freeing up our customer service staff to focus on more complex customer requests.”
Cheapflights.com enters Hitwise top 10
Hospitality 1st reports: "Cheapflights.com, the leading aggregator for discount air deals and bargain airfares from the widest range of sources, announced it recently entered the ranks of the top 20 most visited U.S. travel agency web sites, according to Hitwise...
Cheapflights.com entered the U.S. market in 2003 after Cheapflights.co.uk established itself as one of the U.K.’s top 10 travel web sites. Cheapflights.com’s online search engine assembles airline inventory from over hundreds of consolidators, specialists, and other travel websites and low-fare airlines, such as Southwest and Jetblue. Cheapflights Ltd. was recently awarded the U.K.’s Regional National Business Award for Growth Strategy of the Year."
Cheapflights.com entered the U.S. market in 2003 after Cheapflights.co.uk established itself as one of the U.K.’s top 10 travel web sites. Cheapflights.com’s online search engine assembles airline inventory from over hundreds of consolidators, specialists, and other travel websites and low-fare airlines, such as Southwest and Jetblue. Cheapflights Ltd. was recently awarded the U.K.’s Regional National Business Award for Growth Strategy of the Year."
Thursday, December 09, 2004
Expedia Adds New Ways to Help Customers Book
Internet Travel News
Expedia " has introduced three new online resources to help consumers research, evaluate, and confidently choose their next hotel or destination activity.
1) narrow down and prioritize hotels based on their amenities
2) review new online 'traveler opinions' that provide additional insight from customers who have stayed at that hotel
3) separate 'activities' tab to make it easier to book destination activities, attractions, and services "
Expedia " has introduced three new online resources to help consumers research, evaluate, and confidently choose their next hotel or destination activity.
1) narrow down and prioritize hotels based on their amenities
2) review new online 'traveler opinions' that provide additional insight from customers who have stayed at that hotel
3) separate 'activities' tab to make it easier to book destination activities, attractions, and services "
Travel Planning With MP3 Technology
Internet Travel News
"With the introduction of 'MPSee Ohio,' Ohio becomes the first state in the country to offer a travel tour program using the MP3 technology downloadable from its website, http://www.discoverohio.com/ ...
This is just the first of several MPSee Ohio projects on the drawing board for the upcoming year. The Division is currently developing audio tour programs for its Underground Railroad experience, presidential sites and outdoor adventure trails for biking and hiking."
"With the introduction of 'MPSee Ohio,' Ohio becomes the first state in the country to offer a travel tour program using the MP3 technology downloadable from its website, http://www.discoverohio.com/ ...
This is just the first of several MPSee Ohio projects on the drawing board for the upcoming year. The Division is currently developing audio tour programs for its Underground Railroad experience, presidential sites and outdoor adventure trails for biking and hiking."
Consumers to earn by introducing friends to Octopus Travel
They must have overheard me! Travelmole
Report: "Members who join the OctopusTravelCLUB earn two per cent commission (or £5 per £250 booking) if a friend books with the company"
Report: "Members who join the OctopusTravelCLUB earn two per cent commission (or £5 per £250 booking) if a friend books with the company"
Club 18-30 to launch dynamic packaging
Travelmole
"Travelink managing director David Jones agreed that operators were going to have to start selling their product differently.He said: 'There is growing demand for greater flexibility and this is not met by the traditional package model. So smart technology is leading the drive towards a more flexible Uber-package.'"
"Travelink managing director David Jones agreed that operators were going to have to start selling their product differently.He said: 'There is growing demand for greater flexibility and this is not met by the traditional package model. So smart technology is leading the drive towards a more flexible Uber-package.'"
Multimap provide mapping service for Moat House Hotels
eyefortravel.com
Moat House Hotels offers its "online customers detailed maps, with zoom in/out functionality, showing the exact location of its hotel"...users "hover to select one of the locations that subsequently appears on-screen to access details of the hotels at that location. Details provided include a brief description of the hotel, a 360-degree view of it, and full contact details. To see a scalable, easy-to-read map of the area, on which the exact location of the hotel is pinpointed with a red circle, users click on the “Local Map” link followed by the “View scalable map here” link. ...
Mirabel Smith, web site manager for Moat House Hotels, commented, “Feedback about the maps from our customers has been very positive, and the increase in online reservations that we’ve noted since the deployment of Multimap’s service shows that we made the right choice of mapping partner."
Moat House Hotels offers its "online customers detailed maps, with zoom in/out functionality, showing the exact location of its hotel"...users "hover to select one of the locations that subsequently appears on-screen to access details of the hotels at that location. Details provided include a brief description of the hotel, a 360-degree view of it, and full contact details. To see a scalable, easy-to-read map of the area, on which the exact location of the hotel is pinpointed with a red circle, users click on the “Local Map” link followed by the “View scalable map here” link. ...
Mirabel Smith, web site manager for Moat House Hotels, commented, “Feedback about the maps from our customers has been very positive, and the increase in online reservations that we’ve noted since the deployment of Multimap’s service shows that we made the right choice of mapping partner."
eyefortravel.com - Travel Distribution News, Events and Analysis
eyefortravel.com - Travel Distribution News, Events and Analysis: "majority of consumers refuse to use the Internet to book holidays abroad with 66 per cent citing fear of credit/debit card fraud as one of the reasons...
The ClearCommerce survey also revealed that UK consumers are currently more likely to book a mini break to a European city online (88%) than a long-haul (16%) or adventure holiday (31%). Previous research from ClearCommerce indicated the same trends in 2002 (city break: 67%, long-haul: 22% adventure holiday: 20%)."
The ClearCommerce survey also revealed that UK consumers are currently more likely to book a mini break to a European city online (88%) than a long-haul (16%) or adventure holiday (31%). Previous research from ClearCommerce indicated the same trends in 2002 (city break: 67%, long-haul: 22% adventure holiday: 20%)."
Wednesday, December 08, 2004
Dynamic packaging to be the killer app for the travel industry?
Travel Daily News
"a single technology has surfaced as the killer app for the leisure travel industry: dynamic packaging. To reach its true potential, the underlying technology for dynamic packaging must evolve to support a new, `just-in-time,` Internet-based leisure distribution platform...Creating the next generation dynamic packaging engine represents a key battleground between the major online agencies."
The article debates the definition of "dynamic packaging" and states that Key features should be:
: Seamlessly connect to multiple sources of supply
: Manage "just-in-time" package creation through complex business logic
: Provide platform for consumers to create customized vacations online to fit personal preferences & reflect their value to suppliers & intermediaries.
"a single technology has surfaced as the killer app for the leisure travel industry: dynamic packaging. To reach its true potential, the underlying technology for dynamic packaging must evolve to support a new, `just-in-time,` Internet-based leisure distribution platform...Creating the next generation dynamic packaging engine represents a key battleground between the major online agencies."
The article debates the definition of "dynamic packaging" and states that Key features should be:
: Seamlessly connect to multiple sources of supply
: Manage "just-in-time" package creation through complex business logic
: Provide platform for consumers to create customized vacations online to fit personal preferences & reflect their value to suppliers & intermediaries.
Tuesday, December 07, 2004
FT catches onto consolidation of online travel sector
eyefortravel.com - Travel Distribution News, Events and Analysis reports: "Matthew Garrahan and Amy Yee, Financial Times Reporters, explain that Europe has now become the battle ground for US online travel operators looking for growth opportunities. “This is because online penetration in Europe is barely 10% compared with 30% in the US. Acquisition has become the preferred route for US operators trying to break into Europe because the continent is such a diverse market.”
European online travel is dominated by Expedia UK, Lastminute.com and ebookers. Expedia is apparently in the lead, but this position is expected to be challenged by Cendant's ebookers purchase."
European online travel is dominated by Expedia UK, Lastminute.com and ebookers. Expedia is apparently in the lead, but this position is expected to be challenged by Cendant's ebookers purchase."
Monday, December 06, 2004
VisitBritain marketing
traveldailynews details of branding and marketing campaigns aimed at luxury end of market.
Ski website launch by Eurostar
Travelmole reports on the main details of the Eurostar campaign: "The ski site provides information on the ski train and resorts served by Eurostar. A £99 return promotional fare is available to coincide with the site going live."
It would be interesting to track the use of paid online ads for this campaign.
It would be interesting to track the use of paid online ads for this campaign.
TUI implement Pegasus Solutions for internet hotel bookings
Travelmole
The TUI Hotel Portal "accesses Pegasus’ Online Distribution Database, which feeds more than 75,000 images and detailed property information to Pegasus’ Online Distribution Network." The portal launches with Marriott, Best Western and Intercontinental with other chains will be added later.
The TUI Hotel Portal "accesses Pegasus’ Online Distribution Database, which feeds more than 75,000 images and detailed property information to Pegasus’ Online Distribution Network." The portal launches with Marriott, Best Western and Intercontinental with other chains will be added later.
Priceline.com : IHG certified Travelweb as a distribution partner
Travel Weekly
Priceline.com bought the remaining shares it didn’t already own in Travelweb from the InterContinental Hotels Group for $4.1 million, and IHG certified Travelweb as a distribution partner...Priceline plans to use the hotel inventory it gets through Travelweb to roll out a “disclosed” -- not an opaque Name Your Own Price -- merchant hotel offering next year
Priceline.com bought the remaining shares it didn’t already own in Travelweb from the InterContinental Hotels Group for $4.1 million, and IHG certified Travelweb as a distribution partner...Priceline plans to use the hotel inventory it gets through Travelweb to roll out a “disclosed” -- not an opaque Name Your Own Price -- merchant hotel offering next year
UK`s Top Performing Hotel Markets
Travel Daily News
Heathrow and Gatwick are two of the top five markets in terms of revPAR growth inthe UK
Three cities in the North-East of England make up the second: Sheffield, Leeds and Newcastle
The article examines the main features, strengths and weaknesses of each market concluding that regional UK growth is set to continue...with emerging destinations having the chance to out perform the more traditional markets.
Heathrow and Gatwick are two of the top five markets in terms of revPAR growth inthe UK
Three cities in the North-East of England make up the second: Sheffield, Leeds and Newcastle
The article examines the main features, strengths and weaknesses of each market concluding that regional UK growth is set to continue...with emerging destinations having the chance to out perform the more traditional markets.
More on travel search engines...market share pros and cons
The Daytona Beach News-Journal
According to Hitwise mid-November 2004:
The top six travel search engines held a combined 0.42 percent share of all traffic to online travel sites
Expedia, Travelocity and Orbitz held a combined 16 percent share of online travel traffic
SideStep disputes the Hitwise data as it underestimates the usage of its travel search engine because its users must download software to their computer desktop to find airfares
The article outlines the online travel industry "Expedia, Travelocity and Orbitz have helped change the way people book travel by deploying sophisticated travel reservation systems that quote prices from most major airlines, hotels and rental car providers."
Phil Carpenter, SideStep's vice president of corporate marketing challenges "The online agencies really represented 'Travel 1.0' because they democratized the process of booking travel and made it available to all of us...The next generation is represented by the travel search engines. We're 'Travel 2.0.' "
According to Hitwise mid-November 2004:
The top six travel search engines held a combined 0.42 percent share of all traffic to online travel sites
Expedia, Travelocity and Orbitz held a combined 16 percent share of online travel traffic
SideStep disputes the Hitwise data as it underestimates the usage of its travel search engine because its users must download software to their computer desktop to find airfares
The article outlines the online travel industry "Expedia, Travelocity and Orbitz have helped change the way people book travel by deploying sophisticated travel reservation systems that quote prices from most major airlines, hotels and rental car providers."
Phil Carpenter, SideStep's vice president of corporate marketing challenges "The online agencies really represented 'Travel 1.0' because they democratized the process of booking travel and made it available to all of us...The next generation is represented by the travel search engines. We're 'Travel 2.0.' "
Friday, December 03, 2004
Cendant confirms £209m deal for Ebookers
FT.com
"The consolidation of the online travel sector intensified yesterday when Cendant, the world's largest travel group, made an agreed all-cash bid for Ebookers worth £209m." By Matthew Garrahan Published: December 3 2004 02:00 | Last updated: December 3 2004 02:00
Ebookers will join a growing UK portfolio of travel companies run by Cendant, including Travel 2/4 acquired last year.
Travelmole add backgound and details of other recent purchases.
"Ebookers will join a growing UK portfolio of travel companies run by Cendant, including Travel 2/4 acquired last year.
Cendant also purchased the largest US online firm Orbitz last month for $1.2 billion to add to Australian company Flairview Travel, which runs the HotelClub.com and RatesToGo.com online brands across14 countries. Cendant owns Galileo, Avis in the US, a range of hotel brands, timeshare company RCI and tour operators in the UK domestic and European package holiday sectors.
Cendant was believed to be up against Sabre to acquire ebookers, which will now become part of its Travel Distribution Services division but run as a separate entity."
Cendant also purchased the largest US online firm Orbitz last month for $1.2 billion to add to Australian company Flairview Travel, which runs the HotelClub.com and RatesToGo.com online brands across14 countries. Cendant owns Galileo, Avis in the US, a range of hotel brands, timeshare company RCI and tour operators in the UK domestic and European package holiday sectors.
Cendant was believed to be up against Sabre to acquire ebookers, which will now become part of its Travel Distribution Services division but run as a separate entity."
Analysis to be added...
"The consolidation of the online travel sector intensified yesterday when Cendant, the world's largest travel group, made an agreed all-cash bid for Ebookers worth £209m." By Matthew Garrahan Published: December 3 2004 02:00 | Last updated: December 3 2004 02:00
Ebookers will join a growing UK portfolio of travel companies run by Cendant, including Travel 2/4 acquired last year.
Travelmole add backgound and details of other recent purchases.
"Ebookers will join a growing UK portfolio of travel companies run by Cendant, including Travel 2/4 acquired last year.
Cendant also purchased the largest US online firm Orbitz last month for $1.2 billion to add to Australian company Flairview Travel, which runs the HotelClub.com and RatesToGo.com online brands across14 countries. Cendant owns Galileo, Avis in the US, a range of hotel brands, timeshare company RCI and tour operators in the UK domestic and European package holiday sectors.
Cendant was believed to be up against Sabre to acquire ebookers, which will now become part of its Travel Distribution Services division but run as a separate entity."
Cendant also purchased the largest US online firm Orbitz last month for $1.2 billion to add to Australian company Flairview Travel, which runs the HotelClub.com and RatesToGo.com online brands across14 countries. Cendant owns Galileo, Avis in the US, a range of hotel brands, timeshare company RCI and tour operators in the UK domestic and European package holiday sectors.
Cendant was believed to be up against Sabre to acquire ebookers, which will now become part of its Travel Distribution Services division but run as a separate entity."
Analysis to be added...
Thursday, December 02, 2004
Flybe expands UK bases
Travelmole: "Flybe is launching 16 new routes for its summer schedule next year including two new bases in the UK...The new bases are Leeds/Bradford and Norwich airports, which add to the airlines current bases at Southampton, Liverpool, Exeter, Belfast and Birmingham...
Flybe’s new flights to launch at the end of March next year, include Leeds to Exeter and Southampton, Norwich to Belfast, Edinburgh, Glasgow and Jersey and Southampton to Limoges, Leeds, Bordeaux, Liverpool and Rennes"
Flybe’s new flights to launch at the end of March next year, include Leeds to Exeter and Southampton, Norwich to Belfast, Edinburgh, Glasgow and Jersey and Southampton to Limoges, Leeds, Bordeaux, Liverpool and Rennes"
More on Lastminute.com. and traf agents..
Travelmole: "By launching a trade facing website for agents to dynamically package its products, Lastminute.com accepts that is making both a generator of revenue and a competitor out of the travel agent...
Holidayandmore.com, the trade only web-based desktop solution launched by Lastminute.com at the ABTA Convention. It enables agents to book and package together Lastminute’s products at net rates, then add their own margin.It offers agents a single desktop with access to hotels, flights, car rental and lifestyle products from the full range of Lastminute brands including MedHotels, Holiday Autos and OTC. The dynamically packaged products are fully bonded under the ATOL held by Lastminute.com"...
Vic Darvey, general manager for Holidayandmore.com agreed "that by enabling agents to boost online sales, they were enabling them to compete more effectively with online retailers including Lastminute itself...Low cost airlines and charter fares will be added to Holidayandmore.com in January, according to Mr Darvey. Around 500 agents have signed up to the website so far and Lastminute hopes to get this to 1,000 by the end of the year...(the product) gives agents access to net rates which they can then mark up themselves thereby managing their own margins."
Holidayandmore.com, the trade only web-based desktop solution launched by Lastminute.com at the ABTA Convention. It enables agents to book and package together Lastminute’s products at net rates, then add their own margin.It offers agents a single desktop with access to hotels, flights, car rental and lifestyle products from the full range of Lastminute brands including MedHotels, Holiday Autos and OTC. The dynamically packaged products are fully bonded under the ATOL held by Lastminute.com"...
Vic Darvey, general manager for Holidayandmore.com agreed "that by enabling agents to boost online sales, they were enabling them to compete more effectively with online retailers including Lastminute itself...Low cost airlines and charter fares will be added to Holidayandmore.com in January, according to Mr Darvey. Around 500 agents have signed up to the website so far and Lastminute hopes to get this to 1,000 by the end of the year...(the product) gives agents access to net rates which they can then mark up themselves thereby managing their own margins."
Amadeus targets more low cost carriers
Travelmole
The two key elements are:
*Development of a segmented booking fee structure, further differentiating the fee charged for different types of bookings, depending on the value each brings to an airline.
*Additional opportunities for the distribution of airlines' low fare inventory
The two key elements are:
*Development of a segmented booking fee structure, further differentiating the fee charged for different types of bookings, depending on the value each brings to an airline.
*Additional opportunities for the distribution of airlines' low fare inventory
Wednesday, December 01, 2004
Hilton reports online milestone - 01-Dec-04.
Travelmole.
Eyefortravel.: "Hilton Hotels Corporation announced bookings on its brand Web sites in October exceeded call center bookings from 800 numbers, representing a company first since its start of Web site reservations.
During October, brand.com sites overall reported more than 972,000 room nights, compared to 873,000 room nights booked from 800 numbers through the 16 Hilton Family call centers worldwide.
the company attributes the increase in brand.com bookings to various benefits, including these:
• An assurance that guests who book on brand.com will receive guaranteed best rates.
• Online hotel, air and car rental packages are often offered at discounted rates.
• Net Direct Rates available only through Hilton Family brand.com sites.
• Guests can make reservations on the brand site with no booking fees."
Eyefortravel.: "Hilton Hotels Corporation announced bookings on its brand Web sites in October exceeded call center bookings from 800 numbers, representing a company first since its start of Web site reservations.
During October, brand.com sites overall reported more than 972,000 room nights, compared to 873,000 room nights booked from 800 numbers through the 16 Hilton Family call centers worldwide.
the company attributes the increase in brand.com bookings to various benefits, including these:
• An assurance that guests who book on brand.com will receive guaranteed best rates.
• Online hotel, air and car rental packages are often offered at discounted rates.
• Net Direct Rates available only through Hilton Family brand.com sites.
• Guests can make reservations on the brand site with no booking fees."
Subscribe to:
Posts (Atom)